SHIPPING POLICY
When you purchase goods from our Site, the goods will be delivered through one of the following methods:
- Digital goods are delivered instantly by BookFunnel to the email address you provided at Checkout. If you do not see an email from help@bookfunnel.com in your inbox, please check your Spam or Junk folders, or if you are using Gmail, please check your Promotions tab.
- Print books are printed by BookVault and shipped by BookVault.
- Print time is usually 3 business days after your order is placed. After the merchandise is printed, it is shipped directly to you. The average shipping time is 7 to 14 business days. Shipping times vary between country. Estimated shipping times alongside choices of shipping methods are shown at checkout.
- You can track your order on the email you receive after purchase. Please note that once print orders have gone to print, the order cannot be canceled.
- For physical goods (such as print books), you are required to provide us with a complete and accurate delivery address, including the recipient’s name. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
- Deliveries to all EU countries. We ship to customers in EU countries. For all orders shipped to countries within the European Union (EU) with a total value under 150€ (excluding taxes and delivery), taxes and duties will be paid at checkout. This means that the price you see for the item(s) in your cart is the final price you'll pay, and there will be no additional fees or charges upon delivery. We make sure to follow all EU regulations and guidelines regarding taxes and duties, and we strive to make the checkout process as easy and transparent as possible.