Frequently Asked Questions (FAQs)
How does buying directly from the author work?
It’s quick and easy. Simply purchase your books here at https://store.candaceirving.com/ and enjoy discounts and special promotions that are exclusive to my website.
Am I receiving digital or physical books?
It depends on what you order. All of my books are available in digital, paperback, and hardcover. The corresponding format is listed on each product page, following the book or bundle title.
All eBooks purchased from my store work on Kindle, Nook, Kobo, iPad, plus other modern eReaders, tablets and phones.
Do you offer a guarantee?
Digital Goods (eBooks):
All eBooks are delivered instantly upon purchase. Because digital files cannot be returned, all digital sales are final.
However, if you accidentally purchase a duplicate digital item, we guarantee a refund for the duplicate purchase when contacted within 48 hours of the duplicate order.
Physical Goods:
We guarantee that all physical products arrive free from defects. If your item arrives faulty or damaged, we will provide a replacement or refund—contact us within 7 days of delivery, as confirmed by Shopify tracking.
Returns are not accepted due to change of mind.
Do I need to read your books in order?
While each title can stand alone in terms of plot, all of my books are intended to be read in order. Later books can contain major spoilers for earlier titles, which may significantly impact your reading experience.
For the best experience, please check a book's number within its series or follow the recommended reading order which you can find here: https://store.candaceirving.com/pages/series-reading-order
Are you actively writing in all of your series?
Both the Deception Point military thriller and Hidden Valor military veteran/K-9 mystery series are currently ongoing. Look for additional titles from both in the coming months & years.
Do your books contain raw language and gritty crime scenes?
I'm guilty of both! Guys, I'm a former US Army enlisted soldier AND a former US Navy Lt. 😅 I write my military thrillers & mysteries the way the military—and life—are.
Enjoy,
—Candace